BULK SMS, Or Short Message Service And WhatsApp Messaging Are Popular Communication Channel Used By E-Commerce Businesses To Reach Their Customers Quickly And Effectively. Here Are Some Ways E-Commerce Businesses Use SMS:

E-Commerce Businesses Use SMS To Send Automated Order Confirmations To Customers. This Helps To Ensure That The Customer Has Received Their Order Details, And It Helps To Establish Trust Between The Customer And The Business.
E-Commerce Businesses Can Use SMS To Provide Updates On The Status Of An Order, Such As When It Has Been Shipped, Out For Delivery, Or Delivered. This Helps Customers Stay Informed And Track Their Package.
E-Commerce Businesses Can Use SMS To Send Promotional Offers, Discounts, Or Coupon Codes To Their Customers. This Can Help To Incentivize Purchases And Increase Customer Loyalty.
E-Commerce Businesses Can Use SMS To Send Reminders To Customers Who Have Abandoned Their Shopping Cart, Encouraging Them To Complete Their Purchase.
E-Commerce Businesses Can Use SMS As A Channel For Customer Service Inquiries Or Support. This Can Provide Customers With A Quick And Convenient Way To Get Help With Their Questions Or Issues.